Black-Jack.team Gamingencyclopedia
Updated
Marcus Halliday
Senior Editor 9+ yrs
Published
Updated
Fact-checked

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We read every email. Editorial corrections get priority — if you've spotted a flawed basic-strategy chart, a mislabelled house edge, or a stale casino bonus, please flag it and we'll publish a fix. Operator inquiries take longer but we always reply.

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What we can and can't help with

We can: correct factual errors in our rules and strategy guides, fix a wrong basic-strategy move or house-edge figure, update casino bonus terms, clarify our rating methodology, evaluate new operators for the audit pass-list, accept guest features with verifiable data, and hear out reader disputes with casinos we've recommended (we'll do our best to escalate).

We can't: assist with individual casino account issues — for that, contact the operator's support directly. We can't reverse declined withdrawals, issue bonuses, or arbitrate gambling disputes. If you're worried about your play, our responsible-gambling page lists support services; where a regulatory body exists for your jurisdiction, contact them and we'll happily point you in the right direction.

FAQ

How fast do you reply?
Editorial corrections within 48 hours, often the same day. Operator inquiries 5-7 business days. Press requests we acknowledge within a day and follow up with a full response inside a week.
Do you accept guest posts?
Only with unique data or analysis — original card-counting math, house-edge breakdowns by rule set, or regulatory deep-dives. We do not accept SEO-driven keyword stuffing or thinly disguised commercial content. Every submission goes through editorial review.
Can I ask a quick blackjack math question?
Yes — keep it specific, include the rule set (number of decks, dealer hits or stands on soft 17, double/split rules) and the hand in question, and we'll either answer directly or point you at the most relevant article.

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