Black-Jack.team Gamingencyclopedia
Updated
Marcus Halliday
Senior Editor 9+ yrs
Published
Updated
Fact-checked

Contact us

We read every email. Editorial corrections get priority — if you've spotted a flawed basic-strategy chart, a mislabelled house edge or an out-of-date casino bonus, please flag it and we'll publish a fix. Operator enquiries take longer, but we always reply.

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What we can and can't help with

We can: correct factual errors in our rules and strategy guides, fix a wrong basic-strategy move or house-edge figure, update casino bonus terms, clarify our rating methodology, evaluate new operators for the audit pass list, accept guest features with verifiable data, and hear out reader disputes with casinos we've recommended (we'll do our best to escalate).

We can't: help with individual casino account issues — for that, contact the operator's support directly. We can't reverse declined withdrawals, issue bonuses or arbitrate gambling disputes. If you're worried about your play, our responsible-gambling page lists support services, and the National Problem Gambling Helpline is on 1800-6-668-668. For matters involving a licensed operator in Singapore, the regulator is the Gambling Regulatory Authority of Singapore (GRA) — and we'll happily point you in the right direction.

Frequently asked questions

How fast do you reply?
Editorial corrections within 48 hours, often the same day. Operator enquiries within 5–7 working days. We acknowledge press requests within a day and follow up with a full response inside a week.
Do you accept guest posts?
Only with unique data or analysis — original card-counting maths, house-edge breakdowns by rule set, or deep dives into regulation. We don't accept SEO-driven keyword stuffing or thinly disguised commercial content. Every submission goes through editorial review.
Can I ask a quick blackjack maths question?
Yes — keep it specific, include the rule set (number of decks, whether the dealer hits or stands on soft 17, double/split rules) and the hand in question, and we'll either answer directly or point you to the most relevant article.

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